How to Buy on Relovvy: A Simple Guide to Preloved Baby Items

Step 1: Register

📲 Download the app and create an account to start your shopping journey.

Step 2: Browse , Make Offers and Add items to your Cart.

🔎 Explore the marketplace for preloved baby items you need.  You can make an offer on items if logged into your account. Please wait for the Seller’s response to the offers you placed. If an offer is accepted you have 24 hours to purchase.

🛒 Add your favorite items to your cart.
💬 Have questions? Use the live chat feature to connect directly with sellers. 

⚠️ Payments : Please ensure all transactions take place on the Relovvy platform.

Step 3: Proceed to Checkout

✅ Review your cart and place your order.
💡 Important: Shipping costs depend on the number of sellers in your order.
👐 Good to know : There is also an option for local pickup!

Step 4: Wait for Order confirmation and Seller updates

📩 Get notified once your order is placed.
📝 The seller will review your order and update you as the order is processed.

Step 5: Secure Payment

🔒 Your funds are held securely until the order is completed.

Step 6: Get Your Tracking Number

📦 Track your items with regular updates as they make their way to you.

Step 7: Receive & Review

🎁 Enjoy your preloved items!
🌟 Don’t forget to leave a review to support the seller and our growing community.

💚 Shopping on Relovvy is simple, sustainable, and rewarding—helping families and the planet thrive! 🌿

How to Sell on Relovvy: A Guide to Success

Step 1: Register as a Seller

📲 Download the app and create your seller profile to get started.

📋 Add your information and payment details.
🖼️ Upload profile and cover pictures to stand out and attract buyers!

Step 2: List Your Products

🛒 Post your preloved items for sale.
⚖️ Include an estimated weight to ensure accurate shipping calculations.
💡 Examples:

• 10 baby clothes = 1 kg
• A buggy = 10–15 kg

Step 3: Receive & Approve Offers and Orders

📥 Get notified when you receive a new offer or order.
📝 Review and approve each offer and order before proceeding.

Step 4: Arrange Shipping

🚚 Prepare and ship your order promptly.
📖 Follow our detailed Shipping Guide for instructions.

Step 5: Send the Order

📦 Ship the items and update the system with the post URL and tracking number.
🔗 Use An Post Tracking for easy tracking.

Step 6: Mark as Completed

✅ Complete the order in the system.
💳 Request to withdraw your funds—you’ll receive 90% of the total amount, minus transaction fees.

🌟 Selling on Relovvy is easy, rewarding, and sustainable! Help give preloved baby items a second life while earning. 

How to Donate on Relovvy: A Simple Guide

Step 1: Register as a Seller

📲 Download the app and sign up as a seller.
📋 Add your information and payment details to your profile.
🖼️ Upload a profile picture to attract more interest in your donations.

Step 2: List Your Donation Items

🎁 Post the items you wish to donate by setting the price to €0.00.
✍️ In the description, clearly state that the items are free.
⚖️ Include an estimated weight for accurate shipping costs.
💡 Examples:

• 10 baby clothes = 1 kg
• A buggy = 10–15 kg
  🚗 You can also select the local pickup option for nearby recipients.

Step 3: Receive Orders

📩 Get notified when someone places an order.
📝 Review the order and begin processing.

Step 4: Arrange Shipping or Pickup

🚚 Plan the delivery:

• If shipping, follow our Shipping Guide for detailed instructions.
• Use our live chat system to communicate with the recipient about the details.
  🏠 For local pickups, coordinate a time and location with the recipient.

Step 5: Send the Order

📦 If shipping, make sure to add the tracking number in the system for the recipient.

Step 6: Mark as Completed

✅ Complete the order in the system.
💳 If shipping was chosen, request to withdraw your funds—you’ll receive 100% of the shipping costs. 

🌟 Donating on Relovvy is an easy and impactful way to give back while helping families in need. Thank you for supporting sustainability and community!