Effective Date: [Insert Date]
Welcome to Relovvy, a parent-to-parent marketplace where users can buy and sell goods and services. By accessing or using Relovvy, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using the platform.

  1. Acceptance of Terms
    By registering an account or using Relovvy in any way, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the platform.
  2. Platform Description
    Relovvy is an online platform that allows users to buy and sell goods and services directly with each other. Payments are processed through the platform, which charges a 5% commission fee on all completed transactions.
  3. Eligibility
    To use Relovvy, you must be at least 18 years old or have the legal capacity to enter into contracts in your jurisdiction. You are responsible for providing accurate, current, and complete information during the registration process. This platform is for preloved items and the selling of new products unless craft made is prohibited.
  4. User Accounts
    You are required to create an account to use Relovvy. You agree to keep your account information accurate and up-to-date. You are solely responsible for all activity that occurs under your account. You may not transfer or share your account with others. Stock images are not allowed.
  5. Fees and Payments
    Commission Fee: A 10% commission fee is charged on the total sale amount for all transactions completed through Relovvy. This fee is automatically deducted from the payment before it is transferred to the seller.
    Payment Processing: All payments are processed through the platform’s secure payment gateway. Buyers are required to pay for purchases through the platform, and sellers will receive the remaining balance (after the commission fee) into their designated account once the transaction is confirmed as complete.
    Currency: All transactions on the platform are conducted in your local currency.
  6. Buyer and Seller Responsibilities
    Sellers:
    Sellers are responsible for accurately describing their items and services, including price, condition, and any relevant details.
    They must ship goods promptly and resolve disputes in good faith.
    Comply with all local and international delivery and custom regulations. 
    Provide valid proof of tracked shipping in case the item does not arrive with your buyer.
    Valid proof of tracked shipping must show that the item was actually dispatched and sent to the buyer’s address.  

Buyers:
Buyers are responsible for reviewing item descriptions, understanding terms of sale, and making payments through the platform.
All disputes with sellers must be handled through the platform’s dispute resolution process.

  1. Prohibited Conduct
    You agree not to:
    Use the platform for any unlawful or fraudulent purposes.
    Post false, misleading, or inappropriate content.
    Engage in activities that may harm or interfere with the platform’s operation.
    Circumvent or attempt to bypass the platform’s payment process or commission fee.
  2. Dispute Resolution
    If a dispute arises between buyers and sellers, Relovvy will provide mediation through its internal dispute resolution process. However, Relovvy is not liable for any disputes or issues related to transactions between users. All sales are made directly between the buyer and the seller.
  3. Termination of Use
    [Marketplace Name] reserves the right to suspend or terminate your account or access to the platform at its sole discretion if you violate these Terms and Conditions or engage in prohibited conduct.
  4. Limitation of Liability
    [Marketplace Name] acts solely as an intermediary between buyers and sellers and does not assume liability for any claims arising from transactions between users. The platform is not responsible for the quality, legality, or safety of items listed or sold through the marketplace.
  5. Privacy Policy
    Your use of Relovvy is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the platform, you consent to the collection and use of your information in accordance with our Privacy Policy.
  6. Amendments
    Relovvy reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to the platform, and continued use of the platform constitutes acceptance of the revised terms.
  7. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of your Jurisdiction.

If you have any questions regarding these Terms and Conditions, please contact us at info@relovvy.com
Thank you for using Relovvy!